What is the underlying cause of the conflict?

Experimental Activity Assignment

This is a three-part Experimental Activity Assignment. You will read chapters from the book Getting To YES by Fisher & Ury and answer a set of questions based on the case study entitled, “A Team In Trouble.” You will use primarily concepts from your book, Getting To Yes, to answer the questions. However, you may also use Crucial Confrontations… to enhance the quality of your answers. You should respond with short, detailed, and comprehensive answers. Length of answers will depend on your ability to demonstrate in a concise manner your grasp of the material. The purpose of this assignment is to measure students’ ability to analyze, comprehend and apply their understanding of the material in a strategic manner. Once the assignment is complete you will have created a sample “Move to Action Plan”. Each part of the assignment is worth 10 points.

you will read chapters 1, 2 & 3 and on week 2 you will complete part 1 of the Experimental Activity Assignment.

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A TEAM IN TROUBLE

Part One

This short case describes a situation that can often be found with student teams. Students on this team have different personalities, interests, skills, and goals. Your role is to be a coach for the team, helping them to resolve their conflict and become more effective.

Answer these questions:

1.  What is the underlying cause of the conflict?

2.  If focusing on the interest, and not the position, what is the interest of all parties involved and how will each party’s interest be communicated?

3.  How will you decide what to confront (CPR)?

4.  What steps will you take to manage the conflict?

you will read chapters 4, 5 & 6 and  you will complete part 2 of the Experimental Activity Assignment and use the case study

Solution:

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