1. Consider the five types of communication networks. What are the characteristics of each? Can you think of any special work groups that illustrate each network?
2. In what ways will the sources, channels, and audiences of the formal lines of communication and the informal lines of communication (grapevine) in an organization differ?
What are some of the potential positive and negative outcomes of conflict?
Using a work or social group with which you have had contact, think of examples of conflict that led to negative outcomes.
How might these situations have been managed to reduce their negative impact?
Ryan is the best player on his soccer team. His coach thinks of him as a coach’s dream player because he works so hard. It is rare for Ryan to perform a skill better than his teammates when it is initially introduced, but by the time the next practice comes, he will have mastered the skill. At one point, Ryan decided that he wanted to be able to score from a corner kick. He gathered up all the soccer balls he could find and kicked them one after another from the corner, trying to curl them into the goal. When he had finished, he gathered the balls and did it again. He continued this for an entire afternoon, and thereafter for at least an hour after school each day. His coach was very happily surprised when, in the next game, Ryan scored a goal from a corner kick. Why has Ryan developed expertise in soccer?
a. He engages in extensive deliberative practice.
b. He is relying on an inborn talent.
c. He has an excellent teacher in his coach.
d. He uses the PQ4R method.