Quality assurance

ISO 9126 is meant to be a general model of software quality that can be used by anyone involved with software.

Is it sensible to have a general model? How does it help in comparing the quality of two different products? Are some products so unusual that ISO 9126 does not apply?

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Examine the quality models described in this chapter: Boehm, ISO 9126, and Dromey. For each contributing characteristic of quality, discuss possible ways to measure the characteristic, and describe whether the measure is subjective or objective.

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