This scenario is adapted from:
Noe, R. A. (2013). Employee training and development (6th ed.). New York, NY: McGraw-Hill Irwin.
You are the human resource generalist for College Inn, a chain of modestly-priced hotels located in the Southeastern United States.Each hotel has 100 to 150 rooms, a pool, and a full service restaurant.The hotels are located near the exit ramps of major highways in three Southeastern college towns: Raleigh, NC; Columbia, SC; and Athens, GA.You just received the attached memo from the vice president of operations asking for your opinion about some training he is contracting for with outside consultants.There is no training manager for College Inn, so the vice president often contacts you for help with training in the Operations division.
Critique of the Training Session