Customer service via social media

1.       Must all organizations, brands, products, services, or industries provide customer service via social media?

Can you name a company or industry that does not need to build a social care team? Why or why not?

Don't use plagiarized sources. Get Your Custom Essay on
Customer service via social media
Just from $13/Page
Order Essay

2.       Revisit the Comcast Cable example of the viral audio of a customer service representative being difficult on the phone.

Why do you think there is such a disparity between Comcast Cable’s social media service and its customer service via telephone? What can Comcast do to fix the issue?

Place Order
Grab A 14% Discount on This Paper
Pages (550 words)
Approximate price: -
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Try it now!

Grab A 14% Discount on This Paper

Total price:
$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.