Communication systems

Question 1a) Consider the widespread use of email.

What explanations are there for its success and what lessons can be learned from its development to assist the design of other computer-mediated communication systems?

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b) What are the main issues that need to be addressed to ensure the success of email in an organization?

Question 2a) How do you think groupware is likely to affect our lives in the future? Justify your answer with examples.

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