1. Distinguish between a closed system and an open system.
2. Why is control necessary?
3. What is meant by the term ‘trust in systems’?
4. What are the basic elements of a control cycle?
1. What is the transformation process, and why is knowledge of organisational boundaries important?
2. Why are systems boundaries so important?
3. What are the key features of a closed system and an open system?
4. If a sales system has 14 subsystems, how many possible connections could there be?
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