Customer Service Management.
Discuss the notion that firms should stop doing business with customers who constantly generate losses versus the notion that the customer is always right.
Write at least 350 words and require some information from academically reviewed papers, some significant commentary that requires knowledge of the subject matter, a web link to an article or other source in order to be accepted
Provide appropriate APA in-text citations and references (at least 2 references)
Solution:
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