. Many organizations are moving to a collaborative process with their major customers to get their input on planning future inventory levels and production rather than relying on an internally generated demand forecast. Explain how such a process might work. What issues and concerns might a customer have in entering into an agreement to do this?
What sort of benefits should the suppliers and customers of a firm that has successfully implemented an ERP system see? What sort of issues might arise for suppliers and customers during an ERP implementation?