Search the literature for a recent article on a system implementation project. Briefly describe the process used to implement the system and the lessons learned. How might this particular facility’s experiences be useful to others? Explain.
Visit a health care organization that has recently implemented or replaced a health care information system. What process did it use to implement the system? How does that process compare with the one described in this chapter? How successful was the organization in implementing the new system? To what do staff members attribute this success?